Your duty of care does not stop at the airport. Lodestar, our travel risk management platform, gives you a live picture of where your people are, what is happening around them, and how quickly you can reach them.
Travellers check in from an app on their own phone, or carry a satellite or GSM locator where coverage is thin. Itineraries, flight tracking and country and city intelligence are held against each journey, so a delayed flight or a deteriorating security situation surfaces against the people actually affected — not as a generic bulletin.
When something happens, an operator sees it at once: an SOS, a missed check-in, or an incident near a traveller’s last known position. Escalation then follows a plan agreed in advance, with a full record of who knew what, and when.
The Platform
- Live traveller map with last known position and movement history
- Check-in cadence set per traveller, with missed-check-in alerting
- One-touch SOS from the traveller’s phone, escalated to a named operator
- Flight tracking and itinerary management against each journey
- Country and city risk intelligence drawn from our own collection
Governance and Assurance
- Location shared only while a traveller is on a monitored trip
- Retention limits applied automatically to position history
- Named operators, single sign-on, and a complete audit trail
- Demonstrable evidence of duty of care, for boards and insurers
- Escalation plans agreed and rehearsed before travel begins